PRIVACY OR COOKIES

Welcome to the website of VISIONCAT TECH LLC (hereinafter referred to as “we”). We value the security of your personal information and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information.

I. Information We Collect

When you use this website, we may collect the following information:

Name
Shipping address
Email address
Phone number
Payment information (Payment information is processed by a third-party payment service provider; we do not retain complete bank card information)
IP address, browser type, device information
Cookies and website usage data
Order records and after-sales service information

II. How We Use Your Information

We collect your personal information only for the following purposes:

Processing orders and shipping
Providing customer support
Responding to your inquiries
Improving the website and user experience
Preventing fraud and ensuring transaction security
Complying with legal and regulatory requirements
Sending marketing information with your consent

III. Information Sharing

We will not sell your personal information.

We may disclose your information to third parties in the following circumstances:

Payment service providers
Logistics and transportation companies
Website hosting and technology service providers
Disclosure to government agencies when required by laws and regulations

All partners may only use your information to the extent necessary to provide the relevant services.

IV. Cookie Technology

We use cookies and similar technologies to improve website functionality, analyze access patterns, and enhance the shopping experience. You can refuse cookies through your browser settings, but some website functions may not function properly.

V. Data Security

We employ reasonable technical and administrative measures to protect your personal information, including SSL encryption, secure servers, and access control, to prevent unauthorized access, disclosure, alteration, or loss.

VI. Personal Information Retention Period

We retain your personal information only for the period necessary to achieve the purposes described in this Privacy Policy.

Orders and related transaction records will be retained for 7 years after order completion to meet requirements for taxation, accounting, legal compliance, after-sales service, and dispute resolution. After the retention period expires, we will delete or anonymize the relevant information in accordance with the law.

VII. Your Privacy Rights

Under applicable law, you have the following rights:

To inquire about the personal information we hold;
To correct inaccurate information;
To request the deletion of your personal information (unless otherwise required by law);
To withdraw marketing authorization;
To obtain a copy of your personal data (where applicable).

You can submit your requests through the contact information below, and we will process them within the legally prescribed time limit.

VIII. CCPA (California Consumer Privacy Act) Statement

If you are a resident of California, USA, you have the following rights under the California Consumer Privacy Act (CCPA) and its amendments:

The right to know the personal information we collect, use, and disclose;
The right to request the deletion of eligible personal information;
The right to request a copy of your personal information;
The right to require us to “Do Not Sell or Share My Personal Information”.

VISIONCAT TECH LLC does not sell customers’ personal information.

We will verify your identity and process your request within the legally prescribed time limit.

IX. Children’s Privacy

This website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we discover that any relevant information has been mistakenly collected, we will delete it promptly.

X. Privacy Policy Updates

We may update this Privacy Policy from time to time. The updated version will be published on this page and will take effect from the date of publication.